Retail & Leisure

Retail and Leisure Centre security is a unique challenge for security professionals. Opportunity for losses are endemic and require diligent and competent employees to combat the various threats. Stark Security Services and its employees have retail security experience.

By its very nature the retail environment exposes security personnel to criminal elements on a daily basis, our guards are trained to present a welcoming presence and yet project a professional deterrent to crime. Our guards are clearly instructed and trained in the law pertaining to shoplifting and the apprehension of suspects, counter terrorism and customer service within shopping centers and public places of interest.

Our Unique Service Provision

Customer service is a very important part of a guard's duties when it comes to answering customer queries and providing directions; a good working knowledge of the property floor plans and layout is important. The scope of duties can also extend to loading bays, car parks and the general curtilage, further protecting the property and shoppers from robbery, assault and damage to vehicles. Security Patrols and CCTV Monitoring further enhance our comprehensive cover.

Some of the services Stark Security have experience of are:
  • Policy design e.g. knife crime, lost child, disability awareness, Lost Property, Evacuation
  • Bespoke retail and loss prevention training
  • Close working with external agencies
  • Discreet Store Detectives
  • Shopping Centre- CCTV Operations
  • Covert Investigation
  • Theft Deterrence
  • Liaising with Police
  • Handling of Suspicious Individuals
  • Staff Loss Prevention

Our fully trained security personnel will ensure your Retail store/ Shopping Centre is warm, welcoming and friendly so that any visitors to your premise feel relaxed and comfortable and at ease from the moment they walk into the shopping center or retail store. This in turn encourages them to stay and shop and spend to increase your tenants or store profits.

How we do it ?

Our initial goal is to understand the wider goals risk and needs of your business. We understand that one solution type approach does not fit all. We collect information to develop a future plan of investment that reflects those goals, losses and threats posed to your business. As part of this plan we then build a team and tailor an image to reflect your retail environment. Our people complete bespoke retail related training modules.

  • Customer Service
  • Confrontation
  • Theft & loss
  • Terrorist threat
  • Evacuation

The training modules are dedicated totally to your unique security requirements and environment to ensure we provide you with a highly skilled customer & loss prevention team who provide value to your bottom line.

We will provide a dedicated management team with considerable experience. Our management team will provide reports that will help you make quick and longer term strategic decisions to improve your internal and external shrinkage.

Our trained store detectives blend into their environment with ease. They are diplomatic, quick thinking and discreet but get results. Our objective is to efficiently recover compensation on behalf of you directly from the individuals that commit acts of theft or fraud or who wrongfully cause losses. Done effectively civil recovery can help loss prevention, provide a significant deterrent and provide a return on your investment.